Community Resource Federal Credit Union
Community Resource Federal Credit Union

FAQ eStatements

Setting up eStatements

Need help setting up electronic statements with CRFCU is as easy as 1, 2, 3. But, just in case you stumble we have some useful help tips.

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REGISTERING FOR eSTATEMENTS IN ONLINE BANKING

Viewing your statements has never been easier thanks to Community Resource FCU eStatements. eStatements are electronic copies of your account statements that you can view, search, save and print online.

Simply log into your Online Banking account then follow the steps below:

Online Banking Portal

Go to User Profile then Settings.

User Profile Menu

Under Account Settings go to Edit Email. 

User Settings

 

Click on the Add Email button.

 

Add an email

 

Add your preferred email address and check the Statements box. Then hit Submit.

 

Add preferred email

Read and agree to the disclosure. Click Ok. Please note: You will no longer receive paper statements. You will receive an email when your eStatement is ready to be viewed. Anytime you want to change your contact preferences, visit the View Statements tab and select Email Preferences in the side bar.

Email Disclosure

If you have multiple accounts, you will need to complete these steps for each account.

Signing Up for eStatements – Online Banking

If you have any additional questions or trouble accessing your account please contact the Credit Union at (518) 783-2211.

REGISTERING FOR eSTATEMENTS VIA MOBILE APP

Viewing your statements has never been easier thanks to Community Resource FCU eStatements. eStatements are electronic copies of your account statements that you can view, search, save and print online.

Log into your Mobile App.

Mobile App Login

From the Menu Options choose Email.

Mobile Main Menu

Click on the email address in the list that you want the statement notice going to.

Click email that e-Statements go to

Next to the word Statements, slide the circle over to the right and it will change from grey to green. Click Next. 

Move button to the right to activate

In the disclosures box, click on Statements and review the disclosure information.

Disclosures

A box will appear indicating that by clicking OK you have read and agree to the disclosure. Click OK. 

Statements Notice Disclosure

 

You will receive an email from CRFCU Marketing when your eStatement is ready. Please note: you will no longer receive paper statements.

If you have multiple accounts, you will need to complete these steps for each account.

Registering for e-Statements – Mobile

If you have any additional questions or trouble accessing your account, please contact the Credit Union at 518-783-2211.