Community Resource FCU offers text alerts for suspicious transactions on your debit card purchases. This new service will allow members to easily notify us whether a transaction was fraudulent via text.
If your cell phone is on file, you are automatically enrolled. If there are suspicious transactions on your debit card, you will receive a text message to the enrolled number. The number we will be texting from is 37268. If you reply YES, we’ll know the transaction was valid. If you reply NO, we will attempt to contact you again by text and put a block on your card. If we still have no response, we’ll attempt to reach you by phone.
Here is a sample of the message you will see:
Here are samples of what you may see depending on your response:
If you have any questions or suspect fraud on your debit card, please call us at 518-783-2211.