Careers

Careers at CRFCU - Work with friends.

Working in the Community

Join a team that has provided superior service to its Members since 1935. We are seeking a team member who is interested in supporting our Credit Union ís sales orientation and has great potential for long-term growth. We value self-directed team players who share our mission to provide Members with convenience, value and the power to control their own money.

Current Openings: 

 

SERVICE ASSOCIATE/TELLER

 

Job Summary

Provides a full range of financial transaction services to members, including receiving and disbursing money in a timely and accurate manner by performing the following duties.

Responsibilities and Duties

  • Performs routine member transactions, including, but not limited to deposits, withdrawals, cash advances, loan payments, transfers, check cashing, selling of bank checks and the daily scanning of checks.
  • Verifies cash and endorsements, issues receipts, and prepares stop payments on checks for members.
  • Provides members with information on credit union services and makes appropriate referrals for new products and services with the goal of being the primary financial institution of all members.
  • Answers phones and responds to member’s requests, concerns and complaints in an effective and pleasant manner and directs them to the proper person for specific information and assistance.
  • Provides membership, either by phone or in person, with factual and up to date information concerning specific accounts.
  • Maintains proper security and surveillance over workstation and cash drawer assigned.
  • Executes proper security procedures during robberies, forgeries and other suspicious or dangerous situations.
  • Assists other Member Service Associates with related duties as assigned.
  • Log and process night deposits and mail transactions.
  • Maintains complete and accurate accounting of all transactions completed at the teller line that includes verification of starting cash, balances brought forward from the previous day, balancing of cash/transactions when relieved from teller line during operating hours and completes balancing procedures at the close of business.
  • Records of transactions and balancing will be neat and prepared in ink and double-checks for accuracy.
  • Stays current with all services and products provided by the credit union.
  • Displays a pleasant, professional style on the job and follow guidelines established by the credit union’s Board Policy.
  • Completes all training designed to enhance capabilities including in house training as well as outside seminars, and workshops.
  • Acquires and maintains the necessary working knowledge of federal and state laws and regulations and credit union bylaws and policies in order to ensure compliance.
  • Participates in credit union functions.
  • Performs other duties as assigned.

Qualifications and Skills

  • High school diploma or general education degree (GED); or one year related experience in cash handling or customer service experience; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of members or employees of organization.
  • Ability to calculate figures and amounts such as discounts, interest, percentages.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

Job Type: Full-time

Experience:

  • Customer Service: 2 years (Required)
  • cash handling: 2 years (Required)

Education:

  • High school (Required)

 

Email, mail or fax your resume to:

Community Resource FCU

Attn: HR Department

20 Wade Road, Latham, NY 12110

FAX: 518-783-2266

HR@communityresourcefcu.com

 

 

FINANCIAL SERVICE ASSOCIATE

 

If you have excellent customer service skills and enjoy working with people then we’re looking for you to fill our Financial Service Associate position.  In this role, you will welcome members into a friendly environment while providing excellent customer service, handling their financial transactions, answering questions, and explaining how our products and services can help meet their needs. The Financial Service Associate will act in a dual role as a Financial Services Representative and Service Associate.  Knowledge of teller line functions and transactions are required.

Hours are approximately 40 per week and include a rotating extended hours schedule on Thursday and Friday evenings as well as Saturday mornings.  Ideal candidates should be flexible in traveling between branches when needed.

Qualifications

  • Must be able to identify opportunities to cross-sell products and services to new and existing members
  • Strong time management skills with the ability to prioritize
  • Excellent Customer Service Skills
  • Effective communication and problem solving skills
  • Flexibility to travel between branches is required
  • Good time management skills
  • Notary License or the ability to obtain license within 6 months
  • HS Diploma or Associates Degree
  • 2-3 years’ experience, prior banking experience is a plus

 

 

Email, mail or fax your resume to:

Community Resource FCU

Attn: HR Department

20 Wade Road, Latham, NY 12110

FAX: 518-783-2266

HR@communityresourcefcu.com